Workplace Resilience

Helping companies meet tomorrow prepared

Welcome to our Workplace Resilience Services, where we empower organisations to thrive in the face of challenges while prioritizing the health, safety and wellbeing of their employees. In today's ever-changing world, resilience is the key to success. Our comprehensive range of services is designed to help you minimise the risk of injury, reduce costs, and support your workforce in building resilience.

No matter who you are insured with, our expertise and modern approach to safety and wellbeing solutions can help you to unlock the full potential of your workforce. Join us on this transformative journey towards a resilient and secure future.  Just click on the buttons below or simply scroll down for more information or email for more info.

What’s the Vibe on Wellbeing in your company?

Our comprehensive Vibe Check is designed to provide you with insights into your company's wellbeing initiatives, empowering you to make informed decisions and create a thriving work environment.


Zurich Resilience Solutions offers a comprehensive Wellbeing Vibe Check that enables us to truly understand the heartbeat of your organisation. Our experienced Risk Engineers will engage with key staff members to capture their insights and gauge the overall vibe on wellbeing within your company.

This assessment also includes a thorough desktop review of your organization's mental health and wellbeing strategy and policy. Our Risk Engineers will carefully analyse the scope and content of these key documents, evaluating how effectively they describe and enable the delivery of your wellbeing objectives.

Through this assessment, we aim to identify areas where your strategy and policy can be improved or enhanced, ensuring a stronger commitment to worker mental health and wellbeing. Let us help you optimise your approach and create a supportive and thriving work environment for your employees.


The benefits of the Vibe Check for your organisation:

  • Based on ISO 45003 which is the International standard for organisational wellbeing management.
  • Independent evaluation: Get an unbiased opinion on the effectiveness of your strategy and policy in promoting physical and psychological health and safety at work.
  • Prioritized improvements: Receive support in prioritizing enhancements to your strategy and policy for a more robust approach to employee wellbeing.
  • Enhanced wellbeing: Implement assessment recommendations to improve employee physical and psychological health, fostering a positive work environment.
  • Improved productivity: Invest in employee wellbeing to boost productivity, job satisfaction, and overall performance.

Our Vibe Check will empower your organisation to create a thriving, safe, and productive work environment.

Zurich Resilience Solutions has a core capability to assess and help you improve your workers compensation performance. This can be done using our detailed Workers Compensation Assessment.  You’ll be assigned an experienced risk engineer who will visit your site and discuss your approach to managing workers compensation exposures. The areas that will be included are:

  • Safety Management Systems
  • Hazards and Control Systems
  • Leadership and Communication
  • Claims and Injury Management Processes
  • New View Safety Principles including Human and Organizational Performance

The assessment process considers your challenges, the journey you are on in relation to safety management and looks at tools to assist you in achieving your goals.

It is estimated that the assessment and site visit will take approximately 1 full day (depending on the size and complexity of the organisation).

Workers Compensation Assessment Packages

There’s a full range of services and assessments to suit all budgets. From our entry level self-assessment using the Zurich Risk Advisor App up to a full Zurich risk grading assessment. All of these services are undertaken with our experienced risk engineers. Talk to us today about a tailored assessment package.


  • Use of Zurich Risk Advisor
  • Zurich Risk Engineer Available to ask questions
  • A range of recommendations given to improve safety performance

Light touch

  • Risk Engineer undertakes Risk Advisor App assessment with you online.
  • Recommendations made by Zurich to enhance safety performance

Remote Assessment

  • A full or tailored assessment delivered online over Teams.
  • A full report provided using Zurich grading systems.
  • Detailed list of recommendations
  • Ongoing support

Full Assessment

  • Undertaken onsite by a Zurich Risk Engineer.  Will include an interview, document review and walk around onsite
  • Full report provided with detailed recommendations
  • Follow up on recommendations
  • Ongoing support included

For more details on any of our solutions, please speak to your usual ZRS contact or email

Your Risk Engineer can work with you to provide strategic workers compensation solutions to help you minimize the potential for injury to your workers and reduce costs (direct and indirect) of incidents in general.

Our Workplace Resilience Team have access to various tools to assist in accident reduction strategies covering a variety of different services, these are included below:

At Zurich Resilience Solutions, we understand the importance of worker alertness, especially in high-risk jobs that require utmost attention and focus. That's why we have partnered with leading companies in the industry to provide innovative services and apps specifically designed to combat fatigue and enhance worker alertness. Our comprehensive solutions utilize cutting-edge technology to monitor and analyze various factors that contribute to fatigue, such as sleep patterns, work schedules, and environmental conditions. By leveraging these tools, your organization can proactively address fatigue-related risks, promote worker well-being, and ultimately improve safety outcomes. Contact us today to explore how our tailored solutions can help your company maintain high levels of alertness and mitigate potential risks.

We prioritize the health and well-being of your employees, especially when it comes to addressing muscle stress and promoting ergonomic safety. Through our partnership with top experts in sports science and wearable technology, we offer solutions for ergonomic assessment and control. Our innovative wearable devices provide real-time data on muscle stress levels, allowing for early detection and prevention of potential injuries as well as return to work assistance. With the integration of sports science principles, our comprehensive assessment programs help identify ergonomic risks and design tailored interventions to optimize workplace ergonomics. By implementing such solutions, your organization can potentially enhance employee comfort, reduce the risk of musculoskeletal disorders, and improve overall productivity. Get in touch with us today to learn how our advanced technology and expertise can revolutionize your ergonomic practices.

Data-driven decision-making is an essential part of modern business, and we're committed to using predictive analysis to help you make informed choices when it comes to pre-employment screening and assessing fitness to work. Our advanced algorithms analyse a wealth of data points, including medical history, physical capabilities, and job-specific requirements, to provide a comprehensive assessment of an individual's suitability for a particular role. By leveraging the power of predictive analysis, we can help you identify potential risks and assist in achieving the goal of your workforce being composed of individuals who are not only qualified but also fit to perform their duties effectively and safely. Get in touch with us today to learn how our data-driven approach can streamline your pre-employment screening process and optimize your workforce selection.

We are excited to announce our partnership with TELUS to offer an Employee Assistance Program (EAP) service at a competitive price. As a valued customer, you can take advantage of this exclusive offer to support the well-being of your employees. Our EAP service provides confidential and professional counselling services for your employees to help them overcome personal and work-related challenges. With our affordable pricing and exceptional service, you can provide your employees with the support they need to thrive. 

We understand the importance of being prepared for critical incidents, and that's why we offer comprehensive Critical Incident Support services. Whether it's developing robust critical incident plans, providing on-the-ground support during emergencies, or offering expert advice, our dedicated team is here to assist you every step of the way. We work closely with your organization to create tailored plans that outline clear protocols and procedures to handle various critical incidents effectively. In times of crisis, our third party business partners can be deployed to provide immediate on-site support, guiding your team and ensuring a coordinated response. Additionally, we offer ongoing advice and guidance to help you enhance your incident response capabilities. With our Critical Incident Support services, you can have peace of mind knowing that you have a trusted partner by your side to navigate through challenging situations. Contact us today to learn more about how we can support your organization in preparing for and managing critical incidents.

Zurich Resilience Solutions recognise the critical role that human factors play in accident investigation and the design of safe and efficient workplaces, including control rooms and other high-risk environments. Our in-house experts and partners in human factors engineering allow us to conduct thorough error assessments to identify underlying factors contributing to accidents or incidents. By analyzing human performance, cognitive processes, and the interaction between individuals and their work environment, we provide valuable insights and recommendations for preventing future occurrences. Moreover, our team specializes in designing ergonomic and user-centered workspaces that optimise human performance, reduce errors, and enhance overall productivity. Whether it's through the implementation of advanced technology, improved task allocation, or ergonomic design principles, we are dedicated to creating safer and more efficient work environments. Contact us today to learn how our human factors expertise can assist in accident investigation and the design of workplaces that prioritize safety and performance.

We're proud to partner with Fleetyr to provide comprehensive fleet management solutions to our clients. With Fleetyr's technology and expertise, we offer a range of services that can optimize fleet performance, reduce costs, and enhance safety. From vehicle tracking and maintenance scheduling to driver behavior analysis and training, our tailored solutions can help your organization maximize fleet efficiency and minimize downtime. Fleetyr's intuitive dashboard provides real-time insights into driver behavior, fuel consumption, and vehicle health, enabling you to make data-driven decisions and improve overall fleet performance. Moreover, our team of experts works closely with your organization to develop customized solutions that address your specific needs and challenges. Contact us today to learn more about how our partnership with Fleetyr can transform your fleet management practices.

We are delighted to collaborate with Flourish Dx, a leading provider of psychosocial risk assessments. Flourish Dx specializes in assessing and managing psychosocial risks in the workplace, helping organizations create a healthier and more supportive work environment. Through their expertise and advanced assessment tools, Flourish Dx conducts comprehensive evaluations to identify potential psychosocial risks such as stress, burnout, and workplace bullying. Their tailored solutions enable organizations to proactively address these risks, promote employee well-being, and enhance overall productivity. With Flourish Dx as our partner, we can help your organization foster a positive work culture that prioritizes mental health and creates a thriving workforce. Contact us today to learn more about how our collaboration with Flourish Dx can support your organization in managing psychosocial risks effectively.

We are proud to partner with Safe Team, a leading provider of app-based solutions for health and safety training. Safe Team specializes in delivering innovative training programs that cater to the needs of remote workers, allowing them to receive comprehensive health and safety training regardless of their location. With their user-friendly mobile application, remote workers can access interactive training modules, educational resources, and real-time support, all at their fingertips. This app-based solution not only allows for consistent and up-to-date training but also promotes employee engagement and empowerment. Safe Team's expertise in remote training enables organizations to fulfill their health and safety obligations while promote the well-being of their remote workforce. Contact us today to learn more about how our partnership with Safe Team can provide a cutting-edge solution for health and safety training for your remote workers.

We are proud to partner with WorkSafe Guardian, a leading provider of lone worker devices and monitoring solutions. WorkSafe Guardian specializes in offering innovative tools that promote the safety and well-being of lone workers, providing peace of mind for both employees and employers. Their lone worker devices are equipped with advanced technology, including GPS tracking, SOS alerts, and two-way communication, enabling workers to call for assistance in case of emergencies or hazardous situations. With their comprehensive monitoring system, dedicated teams are available around the clock to respond to alerts and provide immediate support when needed. By partnering with WorkSafe Guardian, we can offer our clients a reliable solution to protect their lone workers and meet their duty of care obligations. Contact us today to learn more about how our collaboration with WorkSafe Guardian can provide peace of mind for your organization and its lone workers.

Can’t see a solution that fits you needs, get in contact for a bespoke solution. Simply email

Z Track is free to Zurich customers and provides reports on workers compensation claims, with detailed lists and graphics to help you analyse your claims. You can see when, where, why and to whom accidents have occurred, as well as how much time has been lost and the cost of claims.

Zurich Risk Advisor helps you manage risk

Zurich Risk Advisor is a valuable digital tool that provides a suite of self-service risk engineering tools.   With Zurich Risk Advisor you can:

  • Carry out on-site or remote self-risk assessments, using Zurich’s risk grading methodology
  • Prioritise risk improvement actions by seeing their impact on your risk grading
  • Share your self- risk assessment reports with key risk stakeholders by email
  • Access recommended practices and risk insights

Search for ‘Zurich Risk Advisor’ on the App Store or Google Play to download your free app today.

Further Zurich information and advice relevant to your workplace…

Knowledge Hub

My Wellbeing Hub

Zurich Magazine

Zurich Resilience Solutions

Commercial Insurance Risk Insights