March 24, 2020

March 24, 2020 | General Insurance News


COVID-19

We are ready to help and assist our Customers, Advisers and Broking partners

We are ready to help and assist our Customers, Advisers and Broking partners

  • Zurich is open for business and our teams are ready to help and assist our Customers, Advisers and Broking partners.
  • Given the latest developments in the COVID-19 pandemic here in Australia and New Zealand, Zurich is moving swiftly to do its part to help the Australian and New Zealand community to contain the virus.
  • We are doing this by following the advice of local authorities and adapting to a different way of working during this time.
  • We are fully prepared for pandemic disruptions and we are acting on our Business Continuity Plan. Our plan draws on global best practice and live learnings taken from our overseas offices that are more progressed in the COVID-19 pandemic phase.
     

At Zurich we are adapting to new ways of working

  • To ensure the safety and wellbeing of our Employees, Customers, Advisers, Broking partners and the broader community our business interactions are now being done remotely via the web, email, phone and video conferencing.
  • Many of our teams are already working remotely from home, and we also have some business critical team members continuing to operate from our offices. For these team members we have taken extra precautions to ensure they remain safe and well.
  • We would like to reassure you that we envisage very little disruption in our capability and capacity as we operate using a work from home model, and we look forward to proactively working with you.

Contact us – we are here to help

  • Your ongoing support of our business is important to us, and you have our commitment that we will be working with you to help alleviate the pressures that this crisis may create either for you personally and/or for your business.
  • If you have any questions or concerns, please do not hesitate to contact us.