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Make a Small Business claim

Claims forms for email, postal or fax lodgement


For Property claims property.claims@zurich.co.nz
For Liability claims nz.claims@zurich.co.nz


Post: The Claims Manager, Zurich New Zealand, PO BOX 497, Shortland Street, Auckland 1140


Fax:  09 928 8200


Call : 09 928 8015

Priority Settlement Service

Zurich ensures small property claims under $30,000 are settled faster and more efficiently so you can continue doing what you do best – running your business.

Our target is for claims to be settled within 24-48 hours of receiving all required information, including:

  • An online claim form or loss description, date and GST details via email
  • EFT details of the customer
  • Replacement/repair invoice or quotation
  • A repair or damage report
  • Original purchase invoice

How to claim

Simply lodge the claim via email at property.claims@zurich.co.nz with supporting documentation attached. Once settlement is complete, we will process the payment directly into your bank account.

Alternatively, you can call 09 928 8015 for more information.