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Make a Motor claim

Damaged glass claim

Call Novus directly on 0800 10 35 35 or https://novus.co.nz/. Simply have your policy number ready and they will do the rest.

Alternatively, you can contact Smith and Smith on 0800 48 33 88 or https://www.smithandsmith.co.nz/

All other motor claims

Forms for email, postal or fax lodgement

Or call us on:

Toll free: 0508 ZURICH (0508 987 424)

Main Line+64 9 928 8000


The Claims Manager, Zurich New Zealand, PO BOX 497, Shortland Street, Auckland 1140


 Fax: 09 928 8200


Call: 09 928 8159

Zurich’s opendoor™

opendoor™ is a simple, easy-to-use claims lodgement and inquiry portal that allows you to access your motor fleet claims 24/7.