Make a Motor claim

Damaged glass claim

Call Novus directly on 0800 10 35 35 or Simply have your policy number ready and they will do the rest.

Alternatively, you can contact Smith and Smith on 0800 48 33 88 or

All other motor claims

Forms for email and postal lodgement

Or call us on:

Toll free: 0508 ZURICH (0508 987 424)

Main Line+64 9 928 8000

The Claims Manager, Zurich New Zealand, PO BOX 497, Shortland Street, Auckland 1140

Call: 09 928 8159

Zurich’s opendoor™

opendoor™ is a simple, easy-to-use claims lodgement and inquiry portal that allows you to access your motor fleet claims 24/7.