Motor claims

Damaged glass claim

Call Novus directly on 0800 10 35 35. Simply have your policy number ready and they will do the rest.

All other motor claims

Please download and fill out the claim form and send it to us.

Or call us on:

Toll free: 0508 ZURICH (0508 987 424)

Main Line: +64 9 928 8000

Where to send your form

The Claims Manager
Zurich New Zealand
PO BOX 497
Shortland Street, Auckland 1140

Fax:+64 9 928 8200



Repairer Network

Zurich has an approved repairer network for motor insurance claims.

Zurich’s opendoor™

opendoor™ is a simple, easy-to-use claims inquiry portal that allows you to access your motor fleet claims 24/7.

Find out more about opendoor™

Lodge a claim

❯ Call us on 0508 987 424