Path

International Programs

We get people on the ground where you need them.

With Zurich Group's international insurance solutions, your business receives

  • The protection of an insurance brand trusted around the world
  • A tailored and full service offering that levels out differences in conditions and coverage, giving you a consistent standard of insurance protection and service worldwide
  • A global network with local services provided by people who understand the cultures, languages and laws of their specific territories
  • Detailed information on applicable country tax and insurance regulations
  • A single global standard for servicing policies and claims reliably and consistently

Flexible solutions

We can structure a program for any size of company.

Industry Expertise

We have unmatched expertise in claims, underwriting, risk engineering, structured solutions and alternative risk transfer.

Decades of experience

International programs have been a core element of our business, driven by a strong vision, for over 40 years.

Dedicated team

We take a ‘whole account’ approach and give you one point of contact to manage your program.

My Zurich

Our online customer portal My Zurich allows you to quickly monitor and act on your risk management information 24/7 globally.

My Zurich

International focus

We align policies with local requirements for all risks and company sizes using the Zurich Global Program Support (GPS).

Zurich Global Program Support

International programs analytics

We provide advanced and in-depth analysis of relevant data in order to generate actionable insights for your business.

Fast cash flow and efficient claims processing

We transfer funds promptly from our network to the Zurich office managing the master program.

One global platform

Our global administration platform supports movement of premium and helps with claims payment handling.

Rapid policy issuance

We track performance metrics and communicate results to customers and brokers in service reports.

Zurich's Global Network 

We have one of the largest networks in the insurance industry covering more than 210 countries and territories. Through our International Programs Network Service Center (NSC) infrastructure we can meet your service needs all around the world.

Innovative International Programs Network Service Center infrastructure of strategically located regional offices.

Managed by dedicated specialists.

Network Service Center teams oversee partners around the world.

8,000+

international programs

 

50,000+

policies issued

 

1,900

professionals dedicated and trained to manage international programs

9,600+

claims professionals in 32 countries

90,000+

newly created claims

300+

claim handling protocols help deliver consistent claims service

40

dedicated Claims Customer Executives

Process

We follow a six-step stewardship process to ensure we fully understand your requirements, and that the business you care about can be protected, worldwide.

Tools

The range of tools – included with Zurich International Programs – is designed to enable efficient program management.


Contact us

Brett Wainhouse

Regional Manager – New Zealand
General Insurance
brett.wainhouse@zurich.co.nz

Angela Marks

Head of International Programs and
Captive Management
angela.marks@zurich.com.au

 

Further Information